Service & Asset Management

Being there for your customers and effectively managing resources are cornerstones of nearly all businesses. Greentree's Service and Asset Management suite provides a complete range of powerful modules to better manage your business. These tools range from intelligently addressing calls to the support/help desk, to managing field-service requests and the maintenance of assets in multiple locations.

Greentree’s Asset Management module caters for the tracking of physical assets, including those within your organisation and optionally any that are serviced at external locations. External assets may include your own items, or those that you have sold and now maintain under a warranty or service contract agreed with your customer. Greentree gives you the flexibility and potential to do more with your business and provide a higher standard of service to your customers.

Service & Asset Management Module Suite:

• Asset Management
• Customer Support
• Contracts & Service Level Agreements

Greentree, coupled with Addax’s expert support and development teams, are able to support from a small team to many hundreds of users and is suited to a broad range of industries and business types. The greentree package includes customisation options that can take into account individual user requirements. Greentree’s core components are highly flexible and designed to be used within any industry.

For more information on Addax’s development team click here [this should hyperlink to ‘SFTDEV’]